All sales are final, and we do not provide refunds for any products or services rendered. Once a purchase is made, the payment is non-refundable.
Product or Service Issues
In the event that you encounter any issues or concerns regarding a product or service provided by Helix IT Solutions, we encourage you to contact our customer support team. We will make every effort to address and resolve any valid complaints or problems in a timely manner.
This return policy applies to all purchases made from Helix IT Solutions, including but not limited to software licenses, subscriptions, and consulting services. No exceptions will be made unless otherwise stated in a separate agreement between Helix IT Solutions and the customer.
Modification of Return Policy
Helix IT Solutions reserves the right to modify or update this return policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website.
If you have any questions or need further clarification regarding our return policy, please contact our customer support team at [contact email].
By making a purchase from Helix IT Solutions, you acknowledge and agree to abide by this return policy.
Thank you for your understanding and for choosing Helix IT Solutions.