Introduction

At Helix IT Solutions, we are committed to protecting the privacy and data rights of individuals, including those within the European Union (EU). This GDPR Compliance Policy outlines our commitment to comply with the General Data Protection Regulation (GDPR) and our approach to handling personal data in a secure, transparent, and lawful manner.

Scope

This policy applies to all personal data collected, processed, or stored by Helix IT Solutions, including data related to employees, clients, website visitors, and any other individuals whose data we handle.

Principles of GDPR Compliance

Lawfulness, Fairness, and Transparency: We will process personal data lawfully, fairly, and transparently, ensuring that individuals are aware of the purposes, legal basis, and processing activities associated with their data.

Purpose Limitation: We will collect and process personal data only for specified and legitimate purposes, ensuring that the data is not used in a manner incompatible with those purposes.

Data Minimization: We will collect and retain only the minimum amount of personal data necessary to achieve the intended purpose. We will regularly review our data collection and retention practices to ensure compliance with this principle.

Accuracy: We will strive to maintain accurate and up-to-date personal data and take reasonable steps to rectify or erase inaccurate or incomplete data.

Storage Limitation: We will retain personal data for no longer than necessary to fulfill the purposes for which it was collected, unless required by law or consented by the individual.

Security: We will implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or disclosure. These measures will be regularly assessed and updated to ensure their effectiveness.

Accountability: We will maintain records of our data processing activities, including purposes, categories of data, recipients, and retention periods. We will appoint a Data Protection Officer (DPO) if required and provide necessary training and awareness to our employees regarding data protection and GDPR compliance.

Lawful Basis for Processing

We will ensure that we have a valid legal basis for processing personal data, which may include consent, contractual necessity, legal obligation, vital interests, public task, or legitimate interests. We will assess the appropriate lawful basis for each processing activity and document it accordingly.

Data Subject Rights

We respect the rights of individuals under GDPR and will provide mechanisms to exercise these rights, including the rights of access, rectification, erasure, restriction of processing, data portability, and objection to processing. We will promptly respond to and address any requests related to these rights.

Data Transfers

In the event of transferring personal data outside the EU, we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses or approved certifications, to protect the data during the transfer process.

Data Breach Notification

In the event of a data breach that poses a risk to individuals' rights and freedoms, we will promptly assess and notify the relevant supervisory authorities and affected individuals in accordance with GDPR requirements.

Third-Party Processors

We will only engage third-party processors who provide sufficient guarantees of GDPR compliance. We will have appropriate data processing agreements in place with such processors to ensure the protection and lawful processing of personal data.

Training and Compliance Monitoring

We will provide regular training and awareness programs to our employees to ensure their understanding of GDPR requirements and their responsibilities in maintaining compliance. We will regularly review and monitor our data processing activities to ensure ongoing compliance with GDPR.

Contact Information

If you have any questions, concerns, or requests related to our GDPR compliance or the processing of your personal data, please contact our Data Protection Officer (DPO) at [contact email].

Thank you for reviewing our GDPR Compliance Policy.